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garret repair agent in nz wanted

lucky01		Posted : Thursday, 13 June 2013 8:40:38 PM(UTC)
Rank: Gold Dust Groups: Registered Joined: 5/02/2013(UTC) Posts: 9 Location: blenheim		hi all doe we have a repair agent in nz for garret detectors cheers.

Shilo		Posted : Thursday, 13 June 2013 8:49:41 PM(UTC)
Rank: Gold Ingot Medals: Groups: Registered Joined: 29/01/2011(UTC) Posts: 573 Location: Kawhia Thanks: 17 times Was thanked: 285 time(s) in 185 post(s)		Originally Posted by: lucky01 hi all doe we have a repair agent in nz for garret detectors cheers. Where did you buy it? If its from one of the official NZ dealers then approach them especially if it is a warranty claim. I doubt very much they will be able to fix it but they should take the responsibility of sending it to the US for repairs. But they won't be interested if you brought it from somewhere else. If you brought it from a US company online then send it back to the main Garrett Factory: Garrett Metal Detectors 1881 West State Street Garland, Texas 75042, USA Email them first. I have found Garrett US service to be extremely good and fast.
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skuzzb		Posted : Friday, 14 June 2013 8:01:25 PM(UTC)
Rank: Gold Nugget Groups: Registered Joined: 14/01/2012(UTC) Posts: 33 Location: wanganui Was thanked: 3 time(s) in 3 post(s)		Tactical Solutions are the authorised Garrett Distributor for New Zealand

sycotoad		Posted : Friday, 14 June 2013 8:23:36 PM(UTC)
Rank: Gold Ingot Groups: Registered Joined: 9/08/2012(UTC) Posts: 569 Location: downunder Thanks: 120 times Was thanked: 126 time(s) in 97 post(s)		. Edited by user Sunday, 11 August 2013 12:42:14 PM(UTC) \| Reason: Not specified
		Makro - Nokta - deteknix - GoldFinder
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Shilo		Posted : Friday, 14 June 2013 9:11:52 PM(UTC)
Rank: Gold Ingot Medals: Groups: Registered Joined: 29/01/2011(UTC) Posts: 573 Location: Kawhia Thanks: 17 times Was thanked: 285 time(s) in 185 post(s)		Originally Posted by: skuzzb Tactical Solutions are the authorised Garrett Distributor for New Zealand So are: Detection Solutions Ltd & NZ Metal Detectors Limited But unless the item was purchased from them, they will not be interested in any repair work. Sales not made in the US can go to either Germany or the US for repairs. There was an authorised repairer in Aust as well but I'm not sure if they still are. Best thing is to just email Garrett US and ask them.
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sycotoad		Posted : Sunday, 16 June 2013 10:28:47 PM(UTC)
Rank: Gold Ingot Groups: Registered Joined: 9/08/2012(UTC) Posts: 569 Location: downunder Thanks: 120 times Was thanked: 126 time(s) in 97 post(s)		. Edited by user Sunday, 11 August 2013 12:42:33 PM(UTC) \| Reason: Not specified
		Makro - Nokta - deteknix - GoldFinder
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Guardian		Posted : Monday, 17 June 2013 7:50:31 PM(UTC)
Rank: Gold Ingot Groups: Registered Joined: 30/10/2011(UTC) Posts: 716 Location: Dunedin Thanks: 42 times Was thanked: 222 time(s) in 185 post(s)		Garrett US is very good they do repairs and servicing but you have to pay freight both ways. I got given a Pro-pointer by a member here (Cheers Tony) it had a faulty speaker and vibrating motor. I contacted Garrett US and they offered to repair it for a small charge or send me the parts, I asked for the parts and they sent them for free. Very happy with them. Hilda was the lady I dealt with.

lucky01		Posted : Tuesday, 18 June 2013 9:38:08 PM(UTC)
Rank: Gold Dust Groups: Registered Joined: 5/02/2013(UTC) Posts: 9 Location: blenheim		thankyou to all who offered the info detector is off to get surgery come back good as new hopefully cheers.